Melbourne Collision Repair Centre Elwood

Melbourne Collision Repair Centre Elwood

131 Ormond Rd, Elwood, Melbourne, VIC 3184
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Qualifications
Lifetime warranty on all work Lifetime warranty on all work
Badges
Verified By DingGo
Contactless Services

Business Details
Address131 Ormond Rd
Elwood, Melbourne, VIC 3184
ABNABN: 84 263 023 451
MVRL VIC:
Business Hours
Monday:07:30 AM-05:30 PM
Tuesday:07:30 AM-05:30 PM
Wednesday:07:30 AM-05:30 PM
Thursday:07:30 AM-05:30 PM
Friday:07:30 AM-05:30 PM
Saturday:08:00 AM-12:00 PM
Sunday:Closed
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Lets DingGo!
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About

The Melbourne Collision Repair Centre team has over 40 years of experience in the vehicle repair industry, and their trained professional workers have more years. Over the years Melbourne Collision Repair Centre quickly became has busiest and biggest repair shops in Melbourne, now with 6 locations (Moonee Ponds, Elwood, Mentone, Collingwood and Laverton) and has 1000 of satisfied customers with consistency, high attention to detail and great customer service and its feedback. We also aim in tailoring your needs according to your enquiry and we aim in meeting and exceeding your expectations every time you come in. Combine this with an unbeatable quality when repairing all the vehicles that enter our doors to the highest standards. We’re not a fly-by-night operation, we have been in the repair business providing top quality collision repair services for over 40 years. We specialise in high-value cars, luxury cars, prestige cars and all makes and models big or small! You can’t go past Melbourne Collision Repair Centre, the panel beater for all your smash repairs.

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Business Details
131 Ormond Rd
Elwood, Melbourne, VIC 3184
ABN: 84 263 023 451
MVRL:
Business Hours
Monday:07:30 AM-05:30 PM
Tuesday:07:30 AM-05:30 PM
Wednesday:07:30 AM-05:30 PM
Thursday:07:30 AM-05:30 PM
Friday:07:30 AM-05:30 PM
Saturday:08:00 AM-12:00 PM
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started
More About What it Takes To Be A DingGo Panel Beater
DingGo Panel Beater Network and Services
DingGo has a trusted network of panel beaters and repairers. In order to become a DingGo panel beater all of our smash repairers have to go through a six step verification process.

Step 1: Qualification Check
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).

We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.

In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).

Step 2: Reputation and Reviews Check
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.

Step 3: Warranties and Guarantees Check
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.

Step 4: Personal Interview
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.

Step 5: Test Job Quality Check
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.

Step 6: They are verified!
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.

Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.

Badges DingGo Panel Beaters Can Earn Once Verified
NSW Fair Trading Badge: All NSW repairers should have this as it is mandatory to have as a panel beater operating in NSW. NSW Fair Trading Qualifications include Motor Vehicle Repair License (MVRL) for each business and a Motor Vehicle Tradesperson Certificates (MVTCs) for the individual worker

Foundation Member Badge: This means that they are a panel beater who joined DingGo in the first 12 months of our operations and has personally worked with the DingGo team to help make the customers experience and panel beater experience as good as it is today.

Motor Trades Association Badge: This means that they are a member of the Motor Trades Association. Founded in 1910, the Motor Traders' Association of New South Wales (MTA NSW) is an employers Association dedicated to representing owners and business principles in the NSW automotive industry.

Environmental Accreditation Badge: This means they use the Green Stamp Environmental Management System. Green Stamp is a motor industry specific program that provides accreditation for businesses that not only comply with the law, but have gone beyond meeting their environmental responsibilities to operate in a way that is environmentally friendly. To find out more about Green Stamp, please visit the Green Stamp website.

I-Car Gold Class Repairer Badge:The I-CAR® Gold Class™ designation is the highest role-relevant training accreditation recognised by the collision repair industry in Australia. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class status and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction. Find out more on the i-car website.

A repair facility must identify a technician in each of these roles who has achieved I-CAR® Platinum Individual™ recognition, earned through I-CAR and Industry Training Alliance accreditation. All other employees directly involved in the repair of vehicles must complete four training points.

To earn the Gold Class recognition, businesses must achieve and maintain a high level of role-specific training across each of the major collision repair roles.

Lifetime Warranty On All Work Badge: This badge is for all DingGo’s trusted panel beaters and smash repairers who offer a lifetime warranty on all their workmanship. It means they have repaired the vehicle to the same quality as the surrounding vehicle and no quality issues will arise before they naturally occur with the age of the car.

Verified By DingGo Badge: This means that the panel beater has passed the six step verification process to become a trusted DingGo panel beater. All smash repairers in the DingGo network have to have this badge (unless they are brand new and they are doing their first test repair as part of the verification process).

10+ Repairs Badge:This is a badge given to our highly active repairers who have provided panel beating repairs to over ten happy customers.

All Stars Achievers Badge: This a badge for when our repairers have completed a large number of jobs with a 4.5star or higher rating.

Certified Repairer Badge (for a certain car make eg. Subaru): There is a badge for every make and model of car from Subaru to BMW. When our repairers have a specific specialisation in smash repairing a certain make they get this badge. In order to be a specialist repairer the panel beater must be endorsed by the car manufacturer’s local office. To get this accreditation they usually must be equipped with specialised tools and equipment direct from the manufacturer and have the specified training standards for their staff. While a repair shop can be certified or preferred by a manufacturer, any licensed panel beater that performs a repair to a manufacturers specification will not void any new car warranty as per Australian law.

Highly Customer Reviewed Badge: This badge is awarded to DingGo trusted panel beaters and smash repairers who have an average customer rating of 4.5 stars or more. All of our panel beaters are quality assessed by customers to ensure they are the highest quality but these stand out repairers consistently provide exceptional service and smash repair work.



Let DingGo make choosing a repairer quick and easy
Choosing a panel beater you can trust can be hard. If you don’t know someone who has used a good one, it can be a time consuming and stressful process. The easiest option is to use DingGo. We hand pick and verify all auto repairers on our trusted network. Using DingGo will also make it easier for you to get your car repaired too. You just have to upload 3 photos of your damaged car and give a brief description of the damage you want repaired - it takes 3 minutes tops! With that we will send it out to our network of trusted workshops and mobile panel beaters local to you. You’ll receive 3 quotes back in less than 48 hours and can choose the right repairer, time and price for you. Want to find out how much your repair will cost? Try our online quick quote process.

Reviews

Review Photo
Harrison Burgess, 2017 Black BMW 2-Series
The guys were incredible! I had someone reverse into my car and drive off while i was at work, which caused significant damage to the front bumper and hood of my car. Even though my insurance company were a pain, they made the process so easy for me. They took it to get assessed by my insurer so i didn't have to , the provided me with a FREE replacement car while it was being repaired, and they had everything fixed within a week!! Not to mention they have been the friendliest and most helpful team from the word go! There aren't enough good things i can say about these guys!
March 05, 2020
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Benni James, 2016 Silver Volkswagen Passat
What a fantastic business, every single division of this business is run with utmost care and service for its customers. From the moment i walked in the Boss a real Gentleman assist my wife and I after a terrible accident from no fault of our own. I can vouch that not only is your car going to be repaired at a quality which is unmatched, but it will be looking 10 times better than it did before as the guys will condition the paint with special expensive products as a gesture of pure good will. I was so impressed that i will be returning soon with out family cars for other work. Keep up the great work fellas. Thank you Jacob and Dean
March 02, 2020
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Jennifer, 2018 White Mercedes Benz CLA45 AMG
Great local service with a smile and some banter which is always nice. The repair job on my car was spot on and returned immaculate. Would highly recommend.
February 28, 2020
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Kat, 2008 Silver Ford FG Falcon XR6 Turbo
The staff and management have been absolutely fantastic. During my hard time everyone were extremely helpful and very professional in every aspect. I can not recommend Elwood Collision Repair Centre more and if i could give more than 5 stars i would in a heartbeat. Thank you so much to all the staff for all your help and support, your are the best!!!
February 19, 2020
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Courtney, 2018 Black BMW X5 V8
Fantastic service at Elwood Collision repair centre. I would highly recommend them. I was given a loan car whilst my car was getting repaired which made the experience a lot less stressful! Experienced staff, and an amazing repair job. Thankyou!
February 07, 2020
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Chiara Bolla, 2018 Yellow Porsche 718 Cayman
I recently took my Porsche to David and the team after someone hit my car. They helped me straight away and I was given my best customer service experience and outcome that i have received for a very long time. I highly recommend their services to everyone. Thank you again
February 03, 2020
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Cat Ranieri, 2019 Black Mercedes Benz C200
Highly recommend Melb collision repair. Impeccable service and prompt attention. Excellent all round and attention to detail was impressive. Not only was I given a loan car but my car was repaired in no time and it looks amazing. Thanks David really appreciate all the professional service and care taken.
January 22, 2020
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Peter Neatnica, 2013 Black BMW X5
David and the guys at Elwood Collision Repair were fantastic. The service and quality of work was first rate. Being so busy the guys just made my life so easy and sorted out the paperwork, insurance, everything. And when the car was ready all i had to do was sign in a couple of forms and on my way, how good is that! Thank you to all the team at Elwood Collision Repair and would highly recommend them.
January 17, 2020
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Deb, 2015 Blue Hyundai Accent
Excellence all the way. My car was repaired perfectly and efficiently without delay. The staff were friendly and helpful at all times. David was extremely professional and communicated efficiently, making the entire process effortless. This is the type of expertise one requires after the stress of a car accident be it large or small
January 08, 2020
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Barbara G, 2018 Silver Mercedes Benz GLA
David and his friendly team was prompt with their services, fixed my car in a timely manner and delivered an unbelievable result. Would definitely recommend! Thank you David & Team
December 19, 2019
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Elissa Taylor, 2016 White Honda CR-V
Great repair of our car. The quoting was fair and fast and the repair was perfect. We used one of their complimentary cars whilst ours was getting fixed which was a great touch. Would absolutely recommend. Wonderful service
December 19, 2019