Petersham Smash Repair & Panel

Petersham Smash Repair & Panel

1 Frazer Street, Lakemba , Sydney , NSW 2195
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Qualifications
NSW Motor Vehicle Repair License NSW Motor Vehicle Repair License
Lifetime warranty on all work Lifetime warranty on all work
Badges
Verified By DingGo
30 Years of Industry Experience
DingGo's Choice

Business Details
Address1 Frazer Street
Lakemba , Sydney , NSW 2195
ABNABN: 38 200 491 357
MVRL NSW: MVRL56502
Business Hours
Monday:08:30 AM-05:00 PM
Tuesday:08:30 AM-05:00 PM
Wednesday:08:30 AM-05:00 PM
Thursday:08:30 AM-05:00 PM
Friday:08:30 AM-05:00 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started

About

The strongest part of Petersham Smash Repair & Panel is our unyielding commitment to our customers, our communities, our culture and only the highest-quality service. It’s a commitment that began when our company was first founded and continues strong to this day. But to continue improving, we can’t just be a part of the collision repair industry – we must lead it. Some services we offer are: - Lifetime Warranty - Over 30 years of experience across a wide range of makes and models - We operate with the guidelines set out in NSW fair trading - PDR - Alloy wheels - All smash and dent - Trucks - Heavy vehicles

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Business Details
1 Frazer Street
Lakemba , Sydney , NSW 2195
ABN: 38 200 491 357
MVRL:
Business Hours
Monday:08:30 AM-05:00 PM
Tuesday:08:30 AM-05:00 PM
Wednesday:08:30 AM-05:00 PM
Thursday:08:30 AM-05:00 PM
Friday:08:30 AM-05:00 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started
More About What it Takes To Be A DingGo Panel Beater
DingGo Panel Beater Network and Services
DingGo has a trusted network of panel beaters and repairers. In order to become a DingGo panel beater all of our smash repairers have to go through a six step verification process.

Step 1: Qualification Check
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).

We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.

In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).

Step 2: Reputation and Reviews Check
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.

Step 3: Warranties and Guarantees Check
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.

Step 4: Personal Interview
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.

Step 5: Test Job Quality Check
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.

Step 6: They are verified!
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.

Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.

Badges DingGo Panel Beaters Can Earn Once Verified
NSW Fair Trading Badge: All NSW repairers should have this as it is mandatory to have as a panel beater operating in NSW. NSW Fair Trading Qualifications include Motor Vehicle Repair License (MVRL) for each business and a Motor Vehicle Tradesperson Certificates (MVTCs) for the individual worker

Foundation Member Badge: This means that they are a panel beater who joined DingGo in the first 12 months of our operations and has personally worked with the DingGo team to help make the customers experience and panel beater experience as good as it is today.

Motor Trades Association Badge: This means that they are a member of the Motor Trades Association. Founded in 1910, the Motor Traders' Association of New South Wales (MTA NSW) is an employers Association dedicated to representing owners and business principles in the NSW automotive industry.

Environmental Accreditation Badge: This means they use the Green Stamp Environmental Management System. Green Stamp is a motor industry specific program that provides accreditation for businesses that not only comply with the law, but have gone beyond meeting their environmental responsibilities to operate in a way that is environmentally friendly. To find out more about Green Stamp, please visit the Green Stamp website.

I-Car Gold Class Repairer Badge:The I-CAR® Gold Class™ designation is the highest role-relevant training accreditation recognised by the collision repair industry in Australia. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class status and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction. Find out more on the i-car website.

A repair facility must identify a technician in each of these roles who has achieved I-CAR® Platinum Individual™ recognition, earned through I-CAR and Industry Training Alliance accreditation. All other employees directly involved in the repair of vehicles must complete four training points.

To earn the Gold Class recognition, businesses must achieve and maintain a high level of role-specific training across each of the major collision repair roles.

Lifetime Warranty On All Work Badge: This badge is for all DingGo’s trusted panel beaters and smash repairers who offer a lifetime warranty on all their workmanship. It means they have repaired the vehicle to the same quality as the surrounding vehicle and no quality issues will arise before they naturally occur with the age of the car.

Verified By DingGo Badge: This means that the panel beater has passed the six step verification process to become a trusted DingGo panel beater. All smash repairers in the DingGo network have to have this badge (unless they are brand new and they are doing their first test repair as part of the verification process).

10+ Repairs Badge:This is a badge given to our highly active repairers who have provided panel beating repairs to over ten happy customers.

All Stars Achievers Badge: This a badge for when our repairers have completed a large number of jobs with a 4.5star or higher rating.

Certified Repairer Badge (for a certain car make eg. Subaru): There is a badge for every make and model of car from Subaru to BMW. When our repairers have a specific specialisation in smash repairing a certain make they get this badge. In order to be a specialist repairer the panel beater must be endorsed by the car manufacturer’s local office. To get this accreditation they usually must be equipped with specialised tools and equipment direct from the manufacturer and have the specified training standards for their staff. While a repair shop can be certified or preferred by a manufacturer, any licensed panel beater that performs a repair to a manufacturers specification will not void any new car warranty as per Australian law.

Highly Customer Reviewed Badge: This badge is awarded to DingGo trusted panel beaters and smash repairers who have an average customer rating of 4.5 stars or more. All of our panel beaters are quality assessed by customers to ensure they are the highest quality but these stand out repairers consistently provide exceptional service and smash repair work.



Let DingGo make choosing a repairer quick and easy
Choosing a panel beater you can trust can be hard. If you don’t know someone who has used a good one, it can be a time consuming and stressful process. The easiest option is to use DingGo. We hand pick and verify all auto repairers on our trusted network. Using DingGo will also make it easier for you to get your car repaired too. You just have to upload 3 photos of your damaged car and give a brief description of the damage you want repaired - it takes 3 minutes tops! With that we will send it out to our network of trusted workshops and mobile panel beaters local to you. You’ll receive 3 quotes back in less than 48 hours and can choose the right repairer, time and price for you. Want to find out how much your repair will cost? Try our online quick quote process.

Reviews

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Anonymous, 2017 Maroon Hyundai Tucson (TL) Station Wagon
The repairer was professional and did a great job
March 29, 2021
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Janette S, 2013 Silver Or Chrome Volvo V40
I would highly recommend Petersham Smash repairs and will definately use them again if I need to. Sal and his team were courteous and friendly and picked up and returned my car (the repair was completed in 2 days instead of 3) despite it being quite a distance from their shop. They were very professional and did a quality job for a reasonable price. Very happy customer
March 26, 2021
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Ben, 2005 Silver Or Chrome Peugeot 206
I had a complex job which Sal and his team handled well at a good price. The job was finished well within the promised timing. I will be back for the next repair for sure.
March 25, 2021
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Anonymous, 2009 Beige NIssan Tiida Sedan
Very good communication and service from the team.
March 19, 2021
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Carl H, 2004 Silver Or Chrome Ford Falcon
Sal did a great job l would recommend him to anyone who wants a professional job at a reasonable price
March 17, 2021
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Fiona S, 2012 White Holden Commodore
Petersham Smash Repair perfectly and expertly fixed a scrape on our car at a most reasonable price. Around a third of the other quote I received! Communication was courteous, friendly and timely. Picking up and dropping off our car was a major bonus. It appears that the interior was vacuumed too which was such an unexpected surprise! I highly recommend Petersham Smash Repairs for top quality work at great value.
March 05, 2021
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George P, 2013 White BMW 1-Series (116i)
Highly recommend if I could give 10 stars I would. Sal was a Proffessionals both in service and work. He was a gentleman and the work completed was excellent.
March 04, 2021
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Kevin L, 2011 White Hyundai iMax (TQ) Van
March 03, 2021
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Mohamed S, 2011 Grey Honda Civic
Excellent job and the pricing was very reasonable. The car was picked from home and dropped back after the work. Total convenience. Thanks
February 25, 2021
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Sandy , 2013 White Volvo V40
Sal was reliable and professional. He was prompt in collecting and returning the car. The high quality repair was completed a day quicker than Sal originally indicated. Thank you Sal for a job well done!
February 17, 2021
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Sue R, 2016 White Toyota Corolla
Hi Sal was very helpful they went the extra mile in assisting with the Tyre when it was realised that there was a nail in it. Kept me up-to-date with timing, would recommend them.
February 15, 2021
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Jared W, 2018 White Subaru Outback
Excellent service! Completely happy with the repairs.
February 11, 2021
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Daniel C, 2017 White Hyundai iLoad Van
Sal was easy to deal with. He picked up the vehicle from my residence and dropped it off in the evening with repairs completed and although he didn't mention it...I'm pretty certain they gave it a quick clean/tidy which was superb. I'm sure not all repairs can be done in such a quick fashion but full 5 star service considering it came back in the same day. Communication was fine and called when he needed to. Thanks for everything. Cheers
February 05, 2021
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Aryan K, 2018 Silver Or Chrome Suzuki Ew16
By far the best quote in the market. Made sure that the damage was fixed and was very honest about everything upfront. The pick up and drop of service was an added benefit.
February 03, 2021
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Miguel A, 2009 Black Subaru Impreza
I'm quite satisfied with the quality and the the time taken to be done. Sal kept me updated all the time and also polished my head lights (well done service by the way) that I haven't asked for and didn't charge more for it. So, now onwards I definitely will recommend DingGo for everyone I know! Thanks and best of luck!
February 03, 2021
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Ross P, 2015 White Mazda CX-3
Amazing people. Gets the job done! They fixed my car earlier than Scheduled which is amazing. Sal and the team are excellent to work with. Well done guys
February 01, 2021
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Mangala M, 2018 Red Kia Bd Cerato
Excellent quality repair and good communication with updates on how the repair was going. There was a slight delay in the time to repair, but overall they did a great job and the pick-up / drop-off service made it very convenient.
January 25, 2021
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Anuoriya C, 2016 Maroon Mitsubishi Mirage
Really happy with car repair done by Petersham Smash repairs. The quote was reasonable and the repair was done on time, with excellent quality. The car came back better than I would have expected. They offered free pick up and drop off which was really convenient. Also the communication with the team was hassle free. I would highly recommend the team to anyone looking for a repair.
January 08, 2021
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Artemis W, 2010 Silver Or Chrome Honda Jazz
The repairer was professional and did a fantastic job. Highly recommend.
January 08, 2021
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Naresh P, 2012 White Suzuki Swift
Had great experience with the repair had constant updates and has done the job professionally, had quotes outside which were way too expensive and overpriced. They offered free pick up drop off which made easy for me. Job well done keep up the good work.
January 08, 2021
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Ashish M, 2010 Grey Honda Accord
The service and the communication was great. I got my car fixed in less then a day. The job was done perfectly. I was frequently updated on the status of the repair. Highly recommend these guys.
January 08, 2021
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Atit A, 2012 White Ford Focus
The repair was excellent and the colour match was accurate. The service was good and the price was reasonable more than any other shops. They did my job more than my expectation.
January 08, 2021
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Whitney J, 2013 White Suzuki Swift
Great job! Communication throughout was excellent. Very happy
January 08, 2021
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Martin D, 2011 White Holden Cruze (JH)
Really happy with the repair done on the car, they were not only the most reasonably priced but they did it in a short amount of time & dropped the car back to us. You can’t ask for better then that. Would take the car back there if any future services are needed for sure. Thanks guys.
January 08, 2021
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Samuel, 2016 Silver Or Chrome Holden Barina
Great job and friendly staff, would recommend to family and friends.
January 08, 2021