Procar Collision Repair Centre

Procar Collision Repair Centre

49 Church St, Abbotsford, Melbourne, VIC 3067
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Qualifications
Lifetime warranty on all work Lifetime warranty on all work
Victorian Automobile Chamber of Commerce Victorian Automobile Chamber of Commerce
Badges
Verified By DingGo
30 Years of Industry Experience
30+ Repairs
Family Business

Business Details
Address49 Church St
Abbotsford, Melbourne, VIC 3067
ABNABN: 27 610 547 355
MVRL VIC: .VACC
Business Hours
Monday:08:00 AM-05:30 PM
Tuesday:08:00 AM-05:30 PM
Wednesday:08:00 AM-05:30 PM
Thursday:08:00 AM-05:30 PM
Friday:08:00 AM-05:30 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started

About

Procar Collision Repair Centre is focused on providing their customers with expert advice and quality service. Our team are always pushing that extra bit more to make sure our customers are absolutely satisfied with their experience.

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Business Details
49 Church St
Abbotsford, Melbourne, VIC 3067
ABN: 27 610 547 355
MVRL:
Business Hours
Monday:08:00 AM-05:30 PM
Tuesday:08:00 AM-05:30 PM
Wednesday:08:00 AM-05:30 PM
Thursday:08:00 AM-05:30 PM
Friday:08:00 AM-05:30 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started
More About What it Takes To Be A DingGo Panel Beater
DingGo Panel Beater Network and Services
DingGo has a trusted network of panel beaters and repairers. In order to become a DingGo panel beater all of our smash repairers have to go through a six step verification process.

Step 1: Qualification Check
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).

We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.

In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).

Step 2: Reputation and Reviews Check
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.

Step 3: Warranties and Guarantees Check
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.

Step 4: Personal Interview
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.

Step 5: Test Job Quality Check
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.

Step 6: They are verified!
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.

Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.

Badges DingGo Panel Beaters Can Earn Once Verified
NSW Fair Trading Badge: All NSW repairers should have this as it is mandatory to have as a panel beater operating in NSW. NSW Fair Trading Qualifications include Motor Vehicle Repair License (MVRL) for each business and a Motor Vehicle Tradesperson Certificates (MVTCs) for the individual worker

Foundation Member Badge: This means that they are a panel beater who joined DingGo in the first 12 months of our operations and has personally worked with the DingGo team to help make the customers experience and panel beater experience as good as it is today.

Motor Trades Association Badge: This means that they are a member of the Motor Trades Association. Founded in 1910, the Motor Traders' Association of New South Wales (MTA NSW) is an employers Association dedicated to representing owners and business principles in the NSW automotive industry.

Environmental Accreditation Badge: This means they use the Green Stamp Environmental Management System. Green Stamp is a motor industry specific program that provides accreditation for businesses that not only comply with the law, but have gone beyond meeting their environmental responsibilities to operate in a way that is environmentally friendly. To find out more about Green Stamp, please visit the Green Stamp website.

I-Car Gold Class Repairer Badge:The I-CAR® Gold Class™ designation is the highest role-relevant training accreditation recognised by the collision repair industry in Australia. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class status and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction. Find out more on the i-car website.

A repair facility must identify a technician in each of these roles who has achieved I-CAR® Platinum Individual™ recognition, earned through I-CAR and Industry Training Alliance accreditation. All other employees directly involved in the repair of vehicles must complete four training points.

To earn the Gold Class recognition, businesses must achieve and maintain a high level of role-specific training across each of the major collision repair roles.

Lifetime Warranty On All Work Badge: This badge is for all DingGo’s trusted panel beaters and smash repairers who offer a lifetime warranty on all their workmanship. It means they have repaired the vehicle to the same quality as the surrounding vehicle and no quality issues will arise before they naturally occur with the age of the car.

Verified By DingGo Badge: This means that the panel beater has passed the six step verification process to become a trusted DingGo panel beater. All smash repairers in the DingGo network have to have this badge (unless they are brand new and they are doing their first test repair as part of the verification process).

10+ Repairs Badge:This is a badge given to our highly active repairers who have provided panel beating repairs to over ten happy customers.

All Stars Achievers Badge: This a badge for when our repairers have completed a large number of jobs with a 4.5star or higher rating.

Certified Repairer Badge (for a certain car make eg. Subaru): There is a badge for every make and model of car from Subaru to BMW. When our repairers have a specific specialisation in smash repairing a certain make they get this badge. In order to be a specialist repairer the panel beater must be endorsed by the car manufacturer’s local office. To get this accreditation they usually must be equipped with specialised tools and equipment direct from the manufacturer and have the specified training standards for their staff. While a repair shop can be certified or preferred by a manufacturer, any licensed panel beater that performs a repair to a manufacturers specification will not void any new car warranty as per Australian law.

Highly Customer Reviewed Badge: This badge is awarded to DingGo trusted panel beaters and smash repairers who have an average customer rating of 4.5 stars or more. All of our panel beaters are quality assessed by customers to ensure they are the highest quality but these stand out repairers consistently provide exceptional service and smash repair work.



Let DingGo make choosing a repairer quick and easy
Choosing a panel beater you can trust can be hard. If you don’t know someone who has used a good one, it can be a time consuming and stressful process. The easiest option is to use DingGo. We hand pick and verify all auto repairers on our trusted network. Using DingGo will also make it easier for you to get your car repaired too. You just have to upload 3 photos of your damaged car and give a brief description of the damage you want repaired - it takes 3 minutes tops! With that we will send it out to our network of trusted workshops and mobile panel beaters local to you. You’ll receive 3 quotes back in less than 48 hours and can choose the right repairer, time and price for you. Want to find out how much your repair will cost? Try our online quick quote process.

Reviews

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Xavier B, 2011 White Subaru Impreza
The team at Procar Collision Repair Centre were awesome to deal with! Great service and completed the work in a timely matter! Went above and beyond and would highly recommend them for both work and serivce.
April 13, 2021
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Anonymous, 2013 White Merc B Vito
Super friendly and everything done on time :)
April 06, 2021
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Daniel W, 2010 Blue Toyota Kluger
Awesome job, looks brand new again!
March 22, 2021
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Jesse P, 2011 Hyundai iLoad
Great repairer, honest, fair and excellent quality work. Reccommend highly!
March 11, 2021
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Susan P, 2007 Silver Or Chrome Toyota Corolla Car/sedan
Friendly, professional, and fitted into my schedule. Great job!
March 05, 2021
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Mairaj E, 2015 White Mitsubishi Mirage Car/sedan
My car was picked up and returned on time as promised. I give 5 out of 5 for quality of workmanship.
February 26, 2021
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Anonymous, 2007 Grey Mazda 3 (Maxx)
Friendly service and was repaired on time
January 15, 2021
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Michael P, 2008 White Hyndai Tq-v07 Freight Carrying
Great repairer. Would highly recommend!
January 14, 2021
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Charlotte W, 2017 Silver Or Chrome Toyota Corolla
Very happy. Will certainly return if I need other works done. Thank you!
January 08, 2021
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James W, 2013 Red Alfa Romeo Giulietta
Honest, Sincere and Care is what the service is like at Procar Collision Repair. Excellent communication and service. My car is fixed with a professional touch. Would recommend without hesitation.
January 08, 2021
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Dani S, 2010 Silver Or Chrome Subaru Liberty
I was a bit skeptical because these guys were quite a bit cheaper than others but i'd take my car there again for sure. Great communication and updates, my car looks like new. i cant even tell where the scuffs, scratches and dent was at all. The guys even replaced my tail light that was out.
January 08, 2021
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Brendan I, 2020 Grey Merc B M-amg
Very happy taking my Mercedes AMG A35 in for a small scratch repair to Procar. The shop owner was very pleasant to deal with, keeping me posted on progress and estimated delivery time was spot on. The quoted cost for the job, I believe was an honest figure, few others were higher, but the result was quality work. Would use these guys again!
January 08, 2021
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Lauren, 2010 Silver Or Chrome Subaru Outback
Procar helped me out when I accidentally smashed my trolley into a car in the Aldi carpark. They were reasonably priced, very easy to communicate with and the work they did was so good that the car owner got another panel repaired at the same time.
January 08, 2021
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Struan T, 2019 Grey Mitsubishi ASX
Did a great job and a very quick turn around. Looks as good as new! Would use again and recommend to anyone.
January 08, 2021
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Johnray L, 2016 Silver Or Chrome Mitsubishi ASX Car/station Wagon
Back panels were caved in from reversing into a wall. The team underpromised but over delivered. Very satisfied
January 08, 2021
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Patrick F, 2000 White Toyota Camry
5 stars awesome job thank you
August 12, 2020
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Mohamed H, 2006 White Toyota Camry
Absolutely brilliant. Garry was very kind and a great professional. He was able to fix my car (front bumper and side really damaged) within 48 hours. He will be my only mechanic moving forward. Great prices and highly recommend him.
July 02, 2020
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Elizabeth A, 2015 Silver Or Chrome Honda HR-V
The repairer was very professional and did a fantastic job. the quote was for two days and was ready in two days. Extremely happy with quality of work. Would use then again.
June 30, 2020
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Anonymous, 2019 Black BMW 3-Series (318i)
May 04, 2020
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Robert G, 2005 Grey Mitsubishi Outlander
Just wanted to thank you so much for your innovative and easy to use service. Gary and the crew at Procar were absolutely fantastic. Dropped off a dinged up and an embarrassingly dirty car. Picked it up today and am so pleased with it plus the boys cleaned my car inside and out! I would have never found Gary without your help. So a win win for all of us. Perfect. Oh, and the price was great too.
February 26, 2020
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Gretchen C, 2016 White B M W 330
The repair was done within a week of the quote being sent out... I was extremely happy with the service and the quality of the repair as well as the price.
February 26, 2020
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Leandra C, 2010 Silver Or Chrome Mazda 2 (Neo)
Great experience overall! I was kept informed at all times of progress and think they did a wonderful job on my car. Felt like I was in good hands and very happy with the service received.
February 24, 2020
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Sam L, 2005 White NIssan X-Trail
Gary was professional and very accomodating. The work was done to an excellent standard. Would definitely recommend.
February 05, 2020
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Anonymous, 2009 Black Toyota Yaris (YR)
January 09, 2020
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Renae, 2018 Silver Or Chrome M G Mg3 Ex
It seemed like using DingGo would be too easy to be good - but it was great! 3 competitive quotes in 48 hours. I ended up going with the best price. Gary from Pro-car was straight forward to deal with on the phone. I was having a dent repaired for someone else and he made it all very easy. Thanks Gary!
December 19, 2019
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Mikela D, 2009 Silver Or Chrome Honda CR-V
I was nervous about using DingGo and a repairer I hadn't been recommended to by someone. But after talking with Gary (owner) I felt quite at ease that he takes pride in his work and his business, always aiming to get the job done right the first time. His communication was excellent and the job completed and ready exactly as was promised. Excellent workmanship and no extra hidden costs. The quote is what I paid on completion of the job. Very Happy :)
November 08, 2019
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Paul A, 2008 Grey Mazda 3
Great job at a great price.
October 28, 2019
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Anonymous, 2014 Grey Fiat 500
The repairer was amazing. Quick response time and high quality service. Highly recommended.
October 24, 2019
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Chrissy L, 2015 White Kia Cerato
ProCar fixed my car super quickly and did a perfect job. They were communicative and really easy to work with. Highly recommend.
October 18, 2019
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Anonymous, 2012 White Ford Ranger
Absolutely delightful experience, exceptional workmanship.
October 11, 2019