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Common Questions and Answers About Panel Beating
How much do panel beating repairs cost?
Most car smash repairs are unfortunately quite expensive as there is extensive labour and materials involved in removing parts, repairing them, respraying the paint to get a factory finish and then refitting the parts back on. In many cases paint blending on surrounding car panels is also required so the smash repairs are not noticeable when compared to the surrounding panels. The extent of damage and where it’s located on the car can also impact the cost. On average we see a smash repair cost between $250 to $500 for each damaged panel and each additional surrounding panel requiring blending. That being said it’s our mission to find you the best panel beater at the best price. Why not let us find you the best price for your panel beating? Try our quick quote service.
Do you offer a replacement vehicle while the car is being smash repaired?
Yes, many panel beating repair shops offer courtesy vehicles. For insurance jobs where you are not a fault you are legally entitled to a rental car. If you are interested in a courtesy car or rental car please add it in the ‘damage description’ section of your submission with DingGo.
Do you offer free pick-up and drop off?
Yes, many panel beating repairers offer free pick-up and drop off. If you are interested in this service please add it in the ‘damage description’ section of your submission with DingGo.
Do panel beating auto body repair shops offer any guarantee or warranty's?
All smash repairs shops offer at minimum a 3 year warranty but many of our panel beating repair shops offer a lifetime workmanship guarantee. DingGo’s network of panel beater partners are chosen for their quality, speed and low cost. They all display their guarantees on their profiles.
How long will my car take to repair?
This is a common question and is dependent on the damage to your vehicle. As part of the DingGo quoting process our panel beating repairers will always provide an estimated repair time. Based on our extensive experience the majority of repairs can be completed in 1-5 days. Simple repairs, like replacing a bumper, can often be done in 24 hours. Each DingGo panel beaters quote you receive will display how long your smash repair will take them, so you can choose the panel beater who can do it in the time you need.
What form of payment do you take?
DingGo does not handle payments, these are made direct to you the panel beater you choose to book with. Most panel beater repair shops take all major credit cards and cash. DingGo’s repair partners display their payment options on their profile.
DingGo source only the best independent repairers from local areas so we can ensure we find not only the best quality panel beater but also one who is local to you. In order to become a DingGo panel beater all of our smash repairers from all areas across Australia have to go through the DingGo six step verification process.
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).
We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.
In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.
Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.
DingGo offers all dents, scratch, paint and smash repairs services ranging from accident repairs to rust repairs. Here is an overview of the different panel beating services we offer:
Alloy wheel repair techniques depend on the material of the rim. Some cheaper rims are made of steel while your more sporty rims are made of light metals, such as aluminium, giving them the name alloy wheels. Alloy wheel repairs requirements will depend first on the extent of the damage to be repaired, followed by the amount of painting required. Repairers will usually smooth back the alloy using special machines and then re-coat for a perfect finish. As this is a specialty repair it's not uncommon for panel beaters or smash repairers to outsource this to a specialist who will come into their workshop to do the job. In some cases a mobile repairer can come straight out to your home or work providing you have the space and access to power.
For the highest quality repair, it is always recommended to go to an autobody workshop where panels can be correctly removed, repaired, primed, painted, dried and refitted using special machinery in the most optimal controlled conditions to provide long-term durability against the harsh Australian climate. Auto body shops are best used when repairing larger areas of damage, particularly those with high exposure to the sun, which require paint blending across multiple panels. Doors or bonnets are prime examples of when it's best to use an autobody shop over a mobile repairer, plus you are more likely to get the “good as new” factory finish your car deserves. You can find more information about our auto body shop repairs here.
Bumper repair is different to the main car body panel repair as bumpers are typically made from hard plastic which means they are cheaper to fix, but can tear easily and are more prone to suffer serious dents and scratches. DingGo offers bumper repair specialists who know the most efficient and cost-effective methods to repair them. Aside from keeping your vehicle looking great, it's important to keep your bumper's structural integrity intact to protect against future accidents. Fortunately the majority of bumper damage can be fixed by mobile repairers who can come to your home or office for a same day repair, providing you have the space and power. You can find more information about our bumper repairs here.
Fortunately car window repairs & replacements are often a quick process meaning your car is not off the road for more than an hour or two. In some cases a mobile repairer will usually be able to come round to your home or office and fit on a new piece of glass within 30 minutes. You can find more information about our car window repair and replacements here.
Providing clear photos of the dent or ding damage close up and from a distance helps us to assess the damage and find the best repair option for you. If it’s applicable, and we can save you money and time, we will send your job to paintless dent removal (PDR) specialists. If it's not physically possible to be done using the PDR technique we will send your job to our network of panel beaters, auto body shops and smash repairers for factory finish quality repairs at competitive prices. You can find more information about our dent removal here.
DingGo repair experts are here to help you save money and time figuring what’s the best option for you. Our trusted network of repairers assess what type of painting is required and where possible will use S.M.A.R.T repairs to do a localised repair so you can avoid a total panel paint respray, reducing the overall cost of the car repairs. They are artists when it comes to matching your cars paint colours. You can find more information about our paint repairs here.