About

Established in 1979, Automotive Panel Service is a family-owned full- service smash repairer. Conveniently located in Murphy Street Richmond, our workshop is only one block from Bridge Road and 10 minutes from Melbourne CBD. Our team of experienced automotive specialists are passionate about providing Melbourne with an unmatched quality of automotive crash repairs and panel beating – with an efficient and stress-free service. Our 1100 square metre, state- of-the-art facility includes a drive-in undercover quotation and vehicle dispatch area, and a clean, comfortable waiting room with access to refreshments, a phone and the Internet. We work with all major insurance companies and can manage claim submission and processing on your behalf. We are proudly independent, so you can enjoy peace of mind knowing we work for you and not the insurance company. We believe in going the extra mile to offer the personalised service others can’t. To us, every job is important, and you are a valued customer and not just a job number. If you find yourself in an accident and the car is not driveable, the team at Automotive Panel Service can assist you with our 24-hour towing service. We also believe in the importance of environmental responsibility, and recently have upgraded our workshop to maximise the use of natural light and ventilation, recycle discarded car parts and dispose of waste chemicals responsibly. We are always looking for innovative ways to refine our processes and minimise the use of harmful chemicals. So, if you’re involved in an accident or are in need of any of our comprehensive panel beating services, don’t hesitate to get in touch with the team at Automotive Panel Service today!

Reviews

3.3
★★★★★★★★★★
6 reviews
Value for money3.1
Quality of work3.5
Communication4.2
Trustworthiness4.4
Repair time /convenience3.9

George K

★★★★★★★★★★
January 25, 2024
Automotive Pavel Service have also done top quality work on any vehicles we have had repaired. Quality and standard of professionalism always high.

Anonymous

★★★★★★★★★★
December 05, 2023

Anonymous

★★★★★★★★★★
October 09, 2023
I haven't received the car back yet and had to follow up with the repairer myself as I did not receive an update call to advise me it wouldn't be ready on time

Anonymous

★★★★★★★★★★
June 21, 2023
The repairer is excellent. We have been using Automotive Panel Repairs for a number of years and they never disappoint with their professionalism, service and communication. Very accommodating. Pick up and drop off for us. Quote here on site for us. Couldn't ask for more.

Joe R

★★★★★★★★★★
May 30, 2023
This is a general comment across all the repairs that Automotive Panel do for us. I can't comment on value for money because I have no way of knowing what is 'value' for any individual repair. I can't comment on quality of work because I have never seen a completed repair. Having said that I have never had a driver complaint or had a car go back for rectification work. For the remainder, I have never had an issue with my dealings with Automotive Panel. They do things for me that I believe no other repairer would do and I suspect that it is not always convenient for them. I would not want to lose them as my repairer.

Helen K

★★★★★★★★★★
June 30, 2020