IQAutoBody

IQAutoBody

30-32 Clarice road, Box Hill South, Melbourne, VIC 3128
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Qualifications
Lifetime warranty on all work Lifetime warranty on all work
Victorian Automobile Chamber of Commerce Victorian Automobile Chamber of Commerce
Badges
Verified By DingGo
20 Years of Industry Experience
Family Business

Business Details
Address30-32 Clarice road
Box Hill South, Melbourne, VIC 3128
ABNABN: 57 148 863 085
MVRL VIC: vacc
Business Hours
Monday:08:00 AM-05:00 PM
Tuesday:08:00 AM-05:00 PM
Wednesday:08:00 AM-05:00 PM
Thursday:08:00 AM-05:00 PM
Friday:08:00 AM-05:00 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started

About

iQAutoBody is part of the iQBodygroup, established in 2010 by Jason and Sandra Noach, the group has grown exponentially. Starting as a mobile PDR repairer – Extreme Dents to six locations covering Melbourne and Brisbane. The new rebranding of the fixed sites stores are underway with iQAutoBody Box Hill South being the first of the rebrand. Extreme Dents is a well known brand name for both reputable Small to Medium Accident Repairers and National Hail Catastrophe Solutions. In 2018 the group developed Australia’s first “Bodyshop in a Box” iQpod, which had them shortlisted for the Premiers Sustainability Award in two categories for their environmental approach to repairing motor vehicles. 2019 saw the roll out of AutoXCarCare, a scratch and dent membership program offered through dealerships around Australia. The program is offered in Victoria, Queensland, Adelaide and New South Wales. It recently was awarded exclusive partner with Mercedes Benz Australia. iQBodygroup is also proud to announce iQurb, the first mobile Machined Alloy repairs in Australia. iQAutoBody Box Hill provides an onsite CNC Lathe in to repair Diamond Cut Machined Alloys. We believe in integrating innovation and sustainability to motor vehicle repairs to ensure that both our customers and our environment are being cared for.

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Business Details
30-32 Clarice road
Box Hill South, Melbourne, VIC 3128
ABN: 57 148 863 085
MVRL:
Business Hours
Monday:08:00 AM-05:00 PM
Tuesday:08:00 AM-05:00 PM
Wednesday:08:00 AM-05:00 PM
Thursday:08:00 AM-05:00 PM
Friday:08:00 AM-05:00 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started
More About What it Takes To Be A DingGo Panel Beater
DingGo Panel Beater Network and Services
DingGo has a trusted network of panel beaters and repairers. In order to become a DingGo panel beater all of our smash repairers have to go through a six step verification process.

Step 1: Qualification Check
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).

We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.

In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).

Step 2: Reputation and Reviews Check
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.

Step 3: Warranties and Guarantees Check
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.

Step 4: Personal Interview
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.

Step 5: Test Job Quality Check
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.

Step 6: They are verified!
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.

Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.

Badges DingGo Panel Beaters Can Earn Once Verified
NSW Fair Trading Badge: All NSW repairers should have this as it is mandatory to have as a panel beater operating in NSW. NSW Fair Trading Qualifications include Motor Vehicle Repair License (MVRL) for each business and a Motor Vehicle Tradesperson Certificates (MVTCs) for the individual worker

Foundation Member Badge: This means that they are a panel beater who joined DingGo in the first 12 months of our operations and has personally worked with the DingGo team to help make the customers experience and panel beater experience as good as it is today.

Motor Trades Association Badge: This means that they are a member of the Motor Trades Association. Founded in 1910, the Motor Traders' Association of New South Wales (MTA NSW) is an employers Association dedicated to representing owners and business principles in the NSW automotive industry.

Environmental Accreditation Badge: This means they use the Green Stamp Environmental Management System. Green Stamp is a motor industry specific program that provides accreditation for businesses that not only comply with the law, but have gone beyond meeting their environmental responsibilities to operate in a way that is environmentally friendly. To find out more about Green Stamp, please visit the Green Stamp website.

I-Car Gold Class Repairer Badge:The I-CAR® Gold Class™ designation is the highest role-relevant training accreditation recognised by the collision repair industry in Australia. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class status and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction. Find out more on the i-car website.

A repair facility must identify a technician in each of these roles who has achieved I-CAR® Platinum Individual™ recognition, earned through I-CAR and Industry Training Alliance accreditation. All other employees directly involved in the repair of vehicles must complete four training points.

To earn the Gold Class recognition, businesses must achieve and maintain a high level of role-specific training across each of the major collision repair roles.

Lifetime Warranty On All Work Badge: This badge is for all DingGo’s trusted panel beaters and smash repairers who offer a lifetime warranty on all their workmanship. It means they have repaired the vehicle to the same quality as the surrounding vehicle and no quality issues will arise before they naturally occur with the age of the car.

Verified By DingGo Badge: This means that the panel beater has passed the six step verification process to become a trusted DingGo panel beater. All smash repairers in the DingGo network have to have this badge (unless they are brand new and they are doing their first test repair as part of the verification process).

10+ Repairs Badge:This is a badge given to our highly active repairers who have provided panel beating repairs to over ten happy customers.

All Stars Achievers Badge: This a badge for when our repairers have completed a large number of jobs with a 4.5star or higher rating.

Certified Repairer Badge (for a certain car make eg. Subaru): There is a badge for every make and model of car from Subaru to BMW. When our repairers have a specific specialisation in smash repairing a certain make they get this badge. In order to be a specialist repairer the panel beater must be endorsed by the car manufacturer’s local office. To get this accreditation they usually must be equipped with specialised tools and equipment direct from the manufacturer and have the specified training standards for their staff. While a repair shop can be certified or preferred by a manufacturer, any licensed panel beater that performs a repair to a manufacturers specification will not void any new car warranty as per Australian law.

Highly Customer Reviewed Badge: This badge is awarded to DingGo trusted panel beaters and smash repairers who have an average customer rating of 4.5 stars or more. All of our panel beaters are quality assessed by customers to ensure they are the highest quality but these stand out repairers consistently provide exceptional service and smash repair work.



Let DingGo make choosing a repairer quick and easy
Choosing a panel beater you can trust can be hard. If you don’t know someone who has used a good one, it can be a time consuming and stressful process. The easiest option is to use DingGo. We hand pick and verify all auto repairers on our trusted network. Using DingGo will also make it easier for you to get your car repaired too. You just have to upload 3 photos of your damaged car and give a brief description of the damage you want repaired - it takes 3 minutes tops! With that we will send it out to our network of trusted workshops and mobile panel beaters local to you. You’ll receive 3 quotes back in less than 48 hours and can choose the right repairer, time and price for you. Want to find out how much your repair will cost? Try our online quick quote process.

Reviews

Review Photo
Anonymous, 2016 MITSUBISHI OUTLANDER
The repair was done well however it was difficult to arrange the pick up / drop off service. The job was cancelled multiple times and arranging pick up / drop off was a bit of an issue. Otherwise, repair quality very good and communication was good once they had the car.
April 06, 2021
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Karl, 2008 Blue Holden Epica
Friendly service, good quality work and very well priced.
February 23, 2021
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Sheryl L, 2006 Blue Ford Falcon
The quality of their work was amazing, and service was really good! Pricing was exactly as quoted as well. All in all, they did a great job! Thankyou! :)
February 09, 2021
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Anonymous, 2017 White Hyndai Iload Freight Carrying
February 08, 2021
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Dario P, 2016 White Ford Transit
The repair was completed promptly and to a professional standard. I was delighted to find that my vehicle was washed and the cabin cleaned/detailed
February 05, 2021
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Alex N, 2020 Blue Mazda 3
February 03, 2021
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Jan D, 2006 Fawn NIssan Maxima
January 08, 2021