West Melbourne Smash Repairs

West Melbourne Smash Repairs

179 Stanley St , West Melbourne, Melbourne, VIC 3003
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Qualifications
Lifetime warranty on all work Lifetime warranty on all work
Badges
Verified By DingGo

Business Details
Address179 Stanley St
West Melbourne, Melbourne, VIC 3003
ABNABN: 21 067 044 311
MVRL VIC: .
Business Hours
Monday:08:00 AM-05:30 PM
Tuesday:08:00 AM-05:30 PM
Wednesday:08:00 AM-05:30 PM
Thursday:08:00 AM-05:30 PM
Friday:08:00 AM-05:30 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started

About

Our small-knit team of automotive specialists pride ourselves on the exceptional quality of our services. We aim to make every step of this process as easy as possible for our customers, taking the hassle and stress away! We understand how important it is to provide the best in customer service – treating every vehicle that comes into our workshop with the same respect as if it were our own. We are fiercely passionate about putting out customers first and are supporters of the Choice of Repairer campaign. Thanks to these recent changes to laws, gone are the days where you are forced to get your car repaired at an affiliated repairer of your insurance company. You, the customer, now have the freedom to choose the repairer of your choice when claiming repairs under insurance. Furthermore, when it comes to insurance matters, we will always do our best to protect your interests. For us, the car owner is the customer, not the insurance company! Established in 1994 and boasting more than 24 years of experience in the automotive industry, it's safe to say your vehicle is in good hands with West Melbourne Smash Repairs. We understand how inconvenient accidents and breakdowns can be – that’s why we offer free loan cars to ensure your life stays on track. Utilising only the best equipment, paint and materials available, you can feel ultimate peace of mind knowing that your car or motorbike is getting the best possible smash repairs services in Melbourne and that you’ll be back on the road in a flash. So, for quality smash repairs at low prices – look no further than West Melbourne Smash Repairs. We’d love to help you out!

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Shop Services

Lifetime Warranty on all work
Towing Services
Works with most major insurance companies
Courtesy Car on Availability

Business Details
179 Stanley St
West Melbourne, Melbourne, VIC 3003
ABN: 21 067 044 311
MVRL:
Business Hours
Monday:08:00 AM-05:30 PM
Tuesday:08:00 AM-05:30 PM
Wednesday:08:00 AM-05:30 PM
Thursday:08:00 AM-05:30 PM
Friday:08:00 AM-05:30 PM
Saturday:Closed
Sunday:Closed
Are you ready?
Lets DingGo!
Get Started
More About What it Takes To Be A DingGo Panel Beater
DingGo Panel Beater Network and Services
DingGo has a trusted network of panel beaters and repairers. In order to become a DingGo panel beater all of our smash repairers have to go through a six step verification process.

Step 1: Qualification Check
DingGo’s first step is to check repairers have the required licences and qualifications. The required certification varies from state to state. For example, in NSW, panel beaters must be certified by the Motor Vehicle Repair Industry Authority (MVRIA).

We review their Motor Vehicle Repairers Licence number (MVRL), which will include a list of any previous claims or conditions put against their licence, their recognised industry qualifications, their registered place of business and their ABN. We include the repairer’s MVRL in their panel beater profile page, which you can see here.

In addition to the mandatory repairers licence, we ask if any of our repairers staff have NSW Fair Trading Qualifications such as Motor Vehicle Tradesperson Certificates (MVTCs).

Step 2: Reputation and Reviews Check
Panel beaters and smash repairers with good reputations have built these up over time through hard work, high-quality service and treating their customers well. We check their reputation by looking at existing customer reviews and also checking with other professionals we trust within our network or in the industry. We also check if the repairers have won any industry awards for service excellence. These are offered by reputable industry bodies like Paint and Panel magazine which runs the Paint and Panel Bodyshop Awards. You can see if a panel beater near you has won an award here. Lastly there are industry bodies that issue certifications like the internationally recognised I-Car Training program or state based body’s with membership standards like the Motor Trades Association in NSW. Pictured below is the badge repairers on DingGo get if they have a 4.5 star customer rating or higher.

Step 3: Warranties and Guarantees Check
All repairers in the DingGo network are required to offer some form of warranty or guarantee on their repair work. Fixed workshop auto repairers have a lot more equipment to provide a more comprehensive repair than mobile repairers. As such they often provide better warranties or guarantees on their repairs. It’s important our repairers offer warranties as this is a sign that the business is keen to back its quality of work and protect its reputation. Our best repairers offer a lifetime warranty or guarantee on their repairs, whilst others offer a number of years warranty instead. All of our quotes require our panel beaters to include their respective warranties offered.

Step 4: Personal Interview
Every single panel beater, smash repairer, auto repair workshop, paintless dent removal specialist and mobile repairer is interviewed by DingGo either in person or over the phone. We know every repairer by name. This is one of the most important parts of our review and verification process. We investigate their capabilities and service offerings and also get to know the owners and how they treat their customers and staff. We want to ensure every DingGo customer has a safe, quality, trustworthy and reliable service experience, so we need to ensure our panel beaters can uphold that. We always ensure they are approachable and friendly so customers feel comfortable working with them, in particular women, or people who may have been treated unfairly or had poor experiences in the past.

Step 5: Test Job Quality Check
Once they have passed all our initial verification steps we then sign them up to the network and give them their first job. This is an important quality assurance test, and we monitor these jobs closely to ensure the customer is happy and they have a high-quality repair experience.

Step 6: They are verified!
With their first test job a success, repairers are officially verified and now part of the DingGo trusted repairer network. We now let customer reviews regulate our repair standards ensuring they complete jobs to a high customer rating standard. Those who are rated poorly will be taken off the network.

Pictured below is the badge repairers on DingGo get if they have been verified by DingGo and therefore made it into our trusted network of repairers.

Badges DingGo Panel Beaters Can Earn Once Verified
NSW Fair Trading Badge: All NSW repairers should have this as it is mandatory to have as a panel beater operating in NSW. NSW Fair Trading Qualifications include Motor Vehicle Repair License (MVRL) for each business and a Motor Vehicle Tradesperson Certificates (MVTCs) for the individual worker

Foundation Member Badge: This means that they are a panel beater who joined DingGo in the first 12 months of our operations and has personally worked with the DingGo team to help make the customers experience and panel beater experience as good as it is today.

Motor Trades Association Badge: This means that they are a member of the Motor Trades Association. Founded in 1910, the Motor Traders' Association of New South Wales (MTA NSW) is an employers Association dedicated to representing owners and business principles in the NSW automotive industry.

Environmental Accreditation Badge: This means they use the Green Stamp Environmental Management System. Green Stamp is a motor industry specific program that provides accreditation for businesses that not only comply with the law, but have gone beyond meeting their environmental responsibilities to operate in a way that is environmentally friendly. To find out more about Green Stamp, please visit the Green Stamp website.

I-Car Gold Class Repairer Badge:The I-CAR® Gold Class™ designation is the highest role-relevant training accreditation recognised by the collision repair industry in Australia. The I-CAR Professional Development Program provides collision repair and insurance businesses with a reliable training framework for acquiring Gold Class status and maintaining the up-to-date knowledge and skills that contribute to compliant repairs, improved business performance and risk reduction. Find out more on the i-car website.

A repair facility must identify a technician in each of these roles who has achieved I-CAR® Platinum Individual™ recognition, earned through I-CAR and Industry Training Alliance accreditation. All other employees directly involved in the repair of vehicles must complete four training points.

To earn the Gold Class recognition, businesses must achieve and maintain a high level of role-specific training across each of the major collision repair roles.

Lifetime Warranty On All Work Badge: This badge is for all DingGo’s trusted panel beaters and smash repairers who offer a lifetime warranty on all their workmanship. It means they have repaired the vehicle to the same quality as the surrounding vehicle and no quality issues will arise before they naturally occur with the age of the car.

Verified By DingGo Badge: This means that the panel beater has passed the six step verification process to become a trusted DingGo panel beater. All smash repairers in the DingGo network have to have this badge (unless they are brand new and they are doing their first test repair as part of the verification process).

10+ Repairs Badge:This is a badge given to our highly active repairers who have provided panel beating repairs to over ten happy customers.

All Stars Achievers Badge: This a badge for when our repairers have completed a large number of jobs with a 4.5star or higher rating.

Certified Repairer Badge (for a certain car make eg. Subaru): There is a badge for every make and model of car from Subaru to BMW. When our repairers have a specific specialisation in smash repairing a certain make they get this badge. In order to be a specialist repairer the panel beater must be endorsed by the car manufacturer’s local office. To get this accreditation they usually must be equipped with specialised tools and equipment direct from the manufacturer and have the specified training standards for their staff. While a repair shop can be certified or preferred by a manufacturer, any licensed panel beater that performs a repair to a manufacturers specification will not void any new car warranty as per Australian law.

Highly Customer Reviewed Badge: This badge is awarded to DingGo trusted panel beaters and smash repairers who have an average customer rating of 4.5 stars or more. All of our panel beaters are quality assessed by customers to ensure they are the highest quality but these stand out repairers consistently provide exceptional service and smash repair work.



Let DingGo make choosing a repairer quick and easy
Choosing a panel beater you can trust can be hard. If you don’t know someone who has used a good one, it can be a time consuming and stressful process. The easiest option is to use DingGo. We hand pick and verify all auto repairers on our trusted network. Using DingGo will also make it easier for you to get your car repaired too. You just have to upload 3 photos of your damaged car and give a brief description of the damage you want repaired - it takes 3 minutes tops! With that we will send it out to our network of trusted workshops and mobile panel beaters local to you. You’ll receive 3 quotes back in less than 48 hours and can choose the right repairer, time and price for you. Want to find out how much your repair will cost? Try our online quick quote process.

Reviews

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Jesper P, 2017 Blue Mazda CX-5
Highly recommended. They are conveniently located near the CBD. handover was straight forward and the work to be done was clear. That work was done as described for a reasonable price.
March 08, 2021
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Ekaterina T, 2016 Grey Merc B C200
Great professional repairers, extremely accommodating. I highly recommend!
February 24, 2021
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Michael S, 2017 Grey Mazda CX-3
January 14, 2021
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Carlee D, 2012 Red Ford Focus
West Melbourne Smash Repairs did an excellent job repairing a scrape and a dent - the repair is that good, you can't even tell it was ever there. Friendly. Excellent work. Competitive Quote. Professional and timely service.
January 08, 2021
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Chris B, 2011 White NIssan Navara
This was a very small and simple job but West Melbourne Smash Repairs was great to deal with. Easy to get the quote, set the appointment and deliver/pick up the car on the same day.
January 08, 2021
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Daniel S, 2016 White Toyota Yaris (YR) Car/sedan
Quickly finished and returned the car.
January 08, 2021
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Terry P, 2012 Silver Or Chrome Volkswagen Jetta
These guys gave an honest quote and repaired within the time they said they would. The end result was like no dint had ever been there. I'll definitely be sending more work their way!
January 08, 2021
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Peter D, 2013 Red Holden Commodore
Fantastic service from Brad at West Melbourne Smash Repairs. Fixed my minor clear coat issue in under 2 days not the 3 that l was quoted. Super impressive and would definitely recommend them. Half the cost of Panel Beaters in my area. Thanks to Dingo.com.au as well for everything
January 08, 2021
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Miranda H, 2016 White Alfa Romeo Giulietta
July 17, 2020
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Jack O, 2018 White Suzuki Swift
They did a brilliant job with my car, the drop off and pick up process was really easy and straightforward. Will absolutely go back if need more work done.
July 15, 2020
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Alex C, 2018 Silver Or Chrome Hyndai I30
The repairs were excellent and great value - would recommend.
June 23, 2020
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John H, 2013 Red Toyota Yaris (YR)
The repairer was reliable, well priced and we are very happy with the repairs. He also did some extra minor repairs for no charge
February 26, 2020
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Cavin D, 2006 Silver Or Chrome Audi A4
Amazing quality of work. Looked like the scratch was never there! Would highly recommend for repair jobs. Thanks, Cavin
February 26, 2020
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Sandro B, 2018 Blue Volks Amarok
Workmanship was great. Left the drivers section messy. White dust foot prints over stepboard and mat
February 21, 2020
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Crina V, 2015 White Toyota Camry
Guys were helpful, obliging and prompt. Did a great job on time.
February 19, 2020
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Austin, 2005 Silver Or Chrome Mitsubishi Outlander
February 05, 2020
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Zoe C, 2014 Blue Hyndai Ix35
Hassle free repairs- I had a nasty scratch on the side of my car which I wanted fixed. My car looks immaculate now! Being a first time user of Dinggo, I didn’t quite know what to expect. Thankfully, the entire process was easy as and West Melbourne Smash Repairs were pleasant to work with.
November 28, 2019
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Tony N, 2016 Black Volkswagen Golf
The team at West Melbourne Smash Repairs did a great job on a small but deep dent in my driver's door. Perfect repair, could not pick it from factory finish. ...and completed one day early. Well done guys, highly recommended.
November 19, 2019
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Jonathon , 2018 Red Merc B X Clas
Brad was really easy to work with. He went above and beyond. I am very happy with my car repair. Being a new car his done a A1 job. I would highly recommend. Thanks Jony
September 27, 2019